Question 1

How quickly does SMG respond to inquiries?

Accepted Answer

SMG aims to respond to all inquiries within two business days. For time-sensitive requests — such as upcoming release schedules or urgent rights issues — please indicate the timeline in your message and we will prioritise accordingly.

Question 2

What information should I include in my inquiry?

Accepted Answer

The more context you provide, the more useful our initial response will be. Useful information includes your current catalog size, the services you're interested in, the markets you operate in, and any specific challenges or timelines relevant to your inquiry.

Question 3

Can independent artists work with SMG, or is it only for labels?

Accepted Answer

SMG works with a range of clients — from independent artists managing their own catalog to established labels and catalog aggregators. The right service arrangement depends on catalog size, operational needs and the markets involved. Reach out and we can discuss what makes sense for your situation.

Question 4

Does SMG have minimum catalog size requirements?

Accepted Answer

SMG is primarily oriented towards operations at catalog scale — labels, distributors and rights holders managing meaningful release volumes. We're happy to discuss individual situations and advise on whether our infrastructure is the right fit, even if your catalog is earlier stage.

Get in touch with Soul Music Group

Before you reach out

How quickly does SMG respond to inquiries?

What information should I include in my inquiry?

Can independent artists work with SMG, or is it only for labels?

Does SMG have minimum catalog size requirements?